Privacy Policy

Privacy Policy

Fitness Value (Coach Nana)

Last Updated: February 10, 2026

Fitness Value, operating under the brand Coach Nana (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, coaching services, challenges, programs, subscriptions, supplements, products, digital content, and related services (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy.

1. Information We Collect

Information You Provide

  • Name

  • Email address

  • Phone number

  • Address/shipping details

  • Payment information

  • Health, fitness, and lifestyle data

  • Coaching assessments and progress information

  • Photos, testimonials, and before/after images (with consent)

  • Subscription and purchase history

Automatically Collected

  • IP address

  • Device/browser data

  • Cookies and tracking technologies

  • Analytics and ad interaction data

Third-Party Sources

We may receive data from payment processors, advertising platforms, analytics providers, and partners.

2. How We Use Your Information

We use your information to:

  • Deliver coaching and programs

  • Personalize nutrition and fitness guidance

  • Process orders and ship products/supplements

  • Manage subscriptions and recurring billing

  • Communicate with you

  • Provide support

  • Improve Services

  • Send marketing emails

  • Run ads and retargeting

  • Comply with laws

  • Prevent fraud or misuse

3. Team & Staff Access

Authorized team members, coaches, contractors, or staff may access your information strictly to deliver coaching, support, or administrative services.

All team members are required to maintain confidentiality.

4. Payments & Subscriptions

Payments are processed securely through third-party providers including:

Stripe, Paystack, Flutterwave, PayPal, Selar, Bumpa, Kuda, bank transfer, and others.

We do not store full card details.

For subscription services, you authorize recurring charges until cancellation.

5. Supplements & Products

If you purchase supplements or physical products, we collect shipping and order information necessary to fulfill your order.

Product providers and logistics partners may receive your information solely for fulfillment purposes.

6. Cookies & Tracking

We use:

  • Google Analytics

  • Meta/Facebook Pixel

  • Advertising cookies

You may disable cookies via browser settings.

7. Third-Party Tools

We use platforms including:
PT Distinction, ConvertKit,
Systeme.io, ClickFunnels, WordPress, Selar, Xperiencify, Calendly, WhatsApp, Telegram, Facebook Groups.

These services operate under their own privacy policies.

8. Data Sharing

We do not sell your personal data.

We share data only with:

  • Payment processors

  • Shipping providers

  • Service providers

  • Legal authorities when required

  • Advertising/analytics partners

9. International Users (GDPR & Global)

Because we serve clients worldwide, including the EU, you may request:

  • Access

  • Correction

  • Deletion

  • Data portability

  • Withdrawal of consent

Email: info@fitnesswithcoachnana.com

10. Testimonials & Images

With your consent, we may use testimonials or photos for marketing.

You may request removal anytime.

11. Children

Services are for ages 18+ only.

12. Security

We implement reasonable safeguards but cannot guarantee absolute security.

13. Updates

We may update this policy. Continued use constitutes acceptance.

14. Contact

Fitness Value (Coach Nana)
Abuja, Nigeria

info@fitnesswithcoachnana.com